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Our Policies

At Q3Wire.com, we are committed to providing secure, reliable, and transparent services for your digital needs.

Terms of Use

By using Q3Wire.com, you agree to our terms and conditions. Our services include the purchase of data bundles, airtime, cable TV subscriptions, and utility bill payments. Users are required to provide accurate details when completing transactions. Q3Wire.com reserves the right to suspend accounts or decline transactions that violate our terms.

Our platform operates on a prepaid model; therefore, payments must be made before services are rendered. Users are responsible for safeguarding their account credentials to prevent unauthorized access.

Privacy Policy

Q3Wire.com values your privacy and is committed to protecting your personal information. Data collected during transactions, including names, phone numbers, and payment details, is used solely to provide our services and ensure compliance with regulatory requirements.

We employ industry-standard security measures to protect your data. Your information is never shared with third parties without your explicit consent, except as required by law.

Refund Policy

At Q3Wire.com, refunds are only processed in cases where transactions fail due to errors on our platform. Refund requests must be submitted within 48 hours of the transaction with proof of payment and transaction details.

Refunds will not be granted for errors caused by the user, such as providing incorrect details or unauthorized use of their account. All approved refunds will be processed within 7 working days.